Question:
Should I be concerned about my consult?
I have my first consult at Palmetto Health Baptist on 4/5/09 at 11:30 I have been waiting for this appointment for over a year now due to have SC medicaid. On 4/29/09 a few days before my consult a lady called me from baptist but I didn't get her name. She asked "was I still interested and was I gonna keep my consult date" INsured her yes then she asked "did I have medicaid?" I replied yes she then goes to say that I needed another paper to fill out and that if I didn't have it they would turn me around at the door. Well I've been waiting for this paper in the mail but no paper what should I do? My appointment is in the morning at 11:30am. I told her that my Dr.office faxed over the referral already. Could someone please help me so that I'll have all that I need for my consult? I'm sure it would be very disappointing to get there only to be rejected. — Quandabadgirls (posted on May 3, 2009)
May 3, 2009
If I were you, I would call Baptist first thing Monday morning and explain
the situation. You should tell them that you have been waiting on the form
and that it has not arrived. You can ask whether you can arrive at the
appointment extra early and fill out the form when you get there, and ask
them what information the form requires, so you can bring that information
to your appointment on 5/5. (I am assuming you meant May 5, not April 5.)
I also think that when you call Baptist you should ask them to confirm that
they have received your referral just to make sure that you don't get there
and find that there has been a problem. Then at least your mind will be at
ease regarding that issue. Good luck!
— ads2e
May 3, 2009
Thank you A.S. for your response and yes my appointment is 5/5/09 at 11:30
I most definitely will follow your advice.
— Quandabadgirls
May 3, 2009
Hi,
I try to always keep a copy of ANYTHING my Dr's send or fax. Just in case I
get to an appt and hear we didnt get IT yet. I can always hand them a copy
of the order..a copy of the sent fax comformation. It is always nice/best
to keep your own file up to date. Wish you a speedy process!
— tootsie52
May 3, 2009
Hi,
I try to always keep a copy of ANYTHING my Dr's send or fax. Just in case I
get to an appt and hear we didnt get IT yet. I can always hand them a copy
of the order..a copy of the sent fax comformation. It is always nice/best
to keep your own file up to date. Wish you a speedy process!
— tootsie52
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