Question:
waiting for surgeons office to call

can anyone please tell me about how long I can expect to wait till I hear from my surgeons office after turning in my packet?    — lace1966 (posted on February 21, 2004)

February 21, 2004
Usually when you turn in your info to the DR office, The doc has to dictate a letter of medical necessity, it has to be typed and then faxed w/the info to insurance. The insurance company should turn it around in 1 month max.(I used to work medical review and that was the rule) Don't be afraid to call the DRs office and find out exactly where it is and when it will be/was submitted to insurance. GOOD LUCK
   — ZZ S.

February 22, 2004
I would call the surgeons office to make sure they have everything they need. My information was recieved except for one letter from my pulomonologist. Had I not called I wouldn't have known they were waiting for that as quickly as I did. I got that in right away and then followed through by calling the insurance company a few days later as well as registering with their website to track my pre auth. The insurance company told me they hadn't received my information so I called the surgeon back and found out that the insurance company had only received part of the fax... no one would have known if I hadn't relayed that message to my surgeons office. Once all my paperwork was officially received by the insurance company it took 4 days to get my answer back.
   — Christine S.

February 22, 2004
My advice: CALL THEM!!! don't wait for them to call you. it is so very important to be advocates for ourselves. if you don't take care of you, then who will????? huggs keri lap rny 12-29-04 255/211
   — Keri P.

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