OH Admin. Open letter, notification problems.

my e mail notifications have stopped again! They were fine up to yesterday. 

Thanks Kate, we will let the IT Team know.

If you are having issues with notifications please email us at [email protected] with your email address and when it stopped working.

Thank you,

Kathy

Thanks.  Working again this morning. 

Hi there -- I wanted to add some information to this message.  

For months, i was not receiving notifications.  Indeed, I had checked my junk folder, made sure of my notification settings, added OH's addy, reported to IT, etc.  My primary email is AOL.  On a lark, I decided to change from my AOL address to my primary work email address.  Immediately, I started receiving notifications.

Why am I telling you this?  Perhaps there are some email servers that aren't compatible with the notification delivery system?  I have since tried switching back to AOL a couple of times -- and then, immediately I stopped receiving notifications again.  They are NOT going into a spam/junk folder.  I can only conclude that it's a problem due to the AOL/OH server's compatibility?   This is not the first time I have encountered an issue like this.  Bank of America isn't compatible with Yahoo mail -- something they didn't disclose until I pressed about why I hadn't received notifications after a server update.  

I don't know if this can be fixed or if the information is of any use, but I thought I would share.

Good to know......Thanks for the additional information.  

I'll share this with our IT team.  

My pleasure Cathy.