"My nurses were excellent. Even those that appeared to be introverts - let my extrovert personality kinda draw a smile and little bit of conversation. I did have a favoriate nurse - Melissa G ... she was very easy to talk to and comforting even though she was constantly being called to go back and forth between me and other patients. She handled it well. "
"My first impression of Dr. Schroder was that he was very direct and very empathetic. He is definitely a subject matter expert and could answer all of my questions. In the seminar - he seemed very comfortable with the material that he presented to us. As for the office staff, well, I have only dealt with one of the nurses and she seemed to be very attentive to details and wanted very much to get my items in order to send to the insurance company. Now that I have met all the requirements, it seems like the same sense of urgency isn't quite the same. She has been given some additional responsibilities in the office thus I don't feel like my paperwork is on the front burner anymore. Once Cigna gets my paperwork-I have no doubt that they will process it accordingly. Meanwhile I go about my daily life in pain mostly (my knees) and hoping that I don't have anymore accidental falls. I am very nervous and really would feel better if I had a date for surgery. I am trying to stay focused, but each day that I don't hear anything from the doctor's office - makes the tension build. I walk a little everyday to keep moving. My passion is roller-skating - less impactful on the knees, but I am afraid that the wrong fall could make things worse. Just praying for a date for surgery - I will cross the other bridges as I come to them. Overall, I am very comfortable with Dr. Schroder thus far. I believe he is competent and his hands are guided by a much higher authority thus, I know that I am going to be fine."
