"I met Dr Chang in Seattle at the begining of March 08. She is a lovely woman who is very straightforward and to the point. Her scheduler Ethan is fantastic and patient and understanding. I found Dr Chang to be very approachable and felt comfortable immediately. She wants to know what you know and then tells you what she knows and all about the different options available to you. To date I don't have anything negative to say about her or her office. They have been wonderful and considering I am travelling to Seattle from Vancouver BC to have this surgery and the surgeons office is having to deal with BC Medical I admire their patience! I can't yet comment on her surgical competence as surgery is still a month away, however her bedside manner is excellent.rn.rnI have now had surgery and a follow-up visit with Dr Chang. I have nothing but good things to say about my experience. I don't know that I could even come up with anything for them to do differently that would have improved my experience. The only surprise was that I expected to see Dr Chang prior to going under in the OR but didn't. The staff were wonderful, she is wonderful and I could not be happier with my progress to date."