"My first impression of Dr. Gonzalez was that he seemed very young and he was sort of cute. I thought, "how embarrasing this cute guy operating on my fat self". But he was very nice. Spoke very well. I mention that because I have heard other surgeons talk, and some don't sound that good. I think his office is under staffed. They are very nice but they need more stff helping with the phones and answering questions. Overall, my experience has been good. Just remember, PATIENCE! "