"My first impression of Dr. Lauter was wow, this guy is pretty neat. I seen his picture before meeting him and he looked like a regular kind of \"nerdy\" doctor in the picture (hehe) but in person he's got some flair, he's a cool guy. So far my impression hasn't changed, I've only met with him twice but he's always patient but right to the point. He sat and answered my huge long list of questions without trying to rush me, though he did look at his watch a couple times. I think it was mostly because he realized his wall clock was wrong because he looked at that clock first and it was a couple hours off then he looked at his watch. His office staff is, well consists of one person (Kelly) that I met but I believe they just hired another lady (Melissa). Kelly is the neatest lady; she's very funny and open. Tiny little woman and at first I was a little apprehensive talking to her about weight but she makes you feel very welcome and warm, I've only met Melissa once breifly but she was pleasant as well. What I like least about him is maybe the fact that he's a little too quiet, he's not forthcoming with information about the risks or diets and aftercare but if you ask him anything he's quick to open up and answer. It might be because I don't even have a surgery date yet, and all that will come in time but not sure. Future patients should know he's very quiet, but extremely nice. He seems to know what he's doing, and I do believe he's trying to find your best interest but just make sure you ask him any and everything you need to (I came with a written list of questions) because like I said he's not really putting it all out there at first. I'll write more after I get the surgery and I can address the other issues but so far I'd rate him a 9 out of 10 which is pretty damn good in my book :) "
